Vista Experience is a modern solution for automated subscriber-orientated quality monitoring, troubleshooting and optimization. Relying on millions of subscriber-centric events from call trace data collected across any multi-vendor mobile network. Its geolocation capabilities enable rich geospatial performance and customer experience insights, and enable automated troubleshooting and optimization workflows.
By streamlining daily troubleshooting of legacy technologies, Vista Experience brings significant gains in efficiency and productivity, allowing mobile operators and vendors to free up their most skilled engineers to focus on new 5G challenges.
Use cases & features
Automated troubleshooting and optimization
Through many years of experience and expertise in the extraction and management of multi-vendor network and call traces data, we’ve developed a leading solution with fully assisted RF diagnosis and optimization capabilities.
Leveraging advanced machine learning and AI techniques for high-accuracy calls, geolocation, automated root cause analysis, recommendations and network optimization, you can visualize, track and analyze network performance at the region, cell, device, subscriber and call-event level.
Geolocation intelligence – visibility for the right actions
Thanks to its highly accurate 3D geolocation algorithm, Vista Experience unleashes the possibility to access and visualize the actual subscribers’ experience enriched with unmatched location awareness.
Correlating indoor and outdoor subscriber location information with network performance, Vista Experience allows you to identify areas with RF issues, analyze traffic/hotspots and troubleshoot solutions.
Gain network insights down to subscriber and device-level
Customer experience can be evaluated and analyzed against the performance of the network or specific mobile devices. The high level of granularity enables engineers to analyze individual calls and cells, and address issues that are affecting your most valuable users, allowing you to protect high-value mobile revenues by maintaining service quality for enterprise or VIP customers.