Ensure that no subscriber gets left behind. Deploying TEMS Sense maximizes your lifetime customer value. Your mobile subscribers rely on high quality, uninterrupted services. To maintain first rate service, even during network upgrades, you need to continuously monitor your network performance end-to-end. Staying proactive means staying ahead of potential issues.
With our powerful network testing and measurement software, TEMS Sense, you can implement automated, remote monitoring of service performance from a variety of locations. Using comprehensive active service testing capabilities, TEMS Sense provides you with complete end-to-end service performance visibility so you can avoid potential issues and give your subscribers the quality they deserve.
Use Cases & Features
When making changes to your network or services, you need to make sure all your services perform reliably without any degradation.
With TEMS Sense, you can conduct real-world-scenario regression testing remotely on one or many network test probes before and after new service deployment, upgrading an existing service, or making a network change. This gives you the safety net you need to be agile while ensuring service quality.
Service QoE monitoring
Early detection of network issues is key. By staying one step ahead, you avoid expensive and impactful customer escalations.
TEMS Sense lets you monitor the end-to-end performance experience (24x7) using your network to detect any issues instantly. Using real-time root-cause analysis and the ability to run ad-hoc in-depth tests, TEMS Sense allows you to quickly discover and fix any service impacting issues.
Roaming & revenue assurance
Your roaming customers are typically your top tier subscribers and knowing that they get solid experience abroad is vital to your roaming strategy
By placing monitoring TEMS Sense probes in key geographical locations worldwide, you get full visibility of your subscriber’s roaming experience. This information is vital to your roaming partnership strategy and negotiations.
Enterprise wireless service-level management
Your enterprise mobility services are the most profitable ones. Retaining these top customers depends on their experience with your services.
By installing TEMS Sense probes in locations important to your premium customers, such as corporate offices or venues, you gain real-time 24x7 visibility of your service performance. You can perform remote troubleshooting quickly and efficiently. Once deployed, you can also use the probe to benchmark your service vs. your competitors. TEMS Sense will maximize your lifetime customer value.