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Professional Services

Post Implementation

Our Services

Support

Staff Augmentation

Infovista provides part-time or full-time onsite technical expertise for administration or development support on all our platforms.

New Device

New Device Integration

We provide a dedicated service to integrate and support customer specific network and system equipment.

Upgrade

Upgrade Services

We provide consultancy and technical assistance to migrate the existing customer’s solution to a more recent version.

Optimization

Performance & Optimization Audit

We will analyze the performance of the Infovista solution and provide complete recommendations for optimization, based on best practices.

Quarterly Audit

WAN Governance Permanent Audit

Wan Governance audit provide a quarterly analysis of Ipanema reporting and a dedicated report with results and recommendations. The audit findings are then presented and discussed with the enterprise IT team. The audit is based on the permanent collection of application and network performance reports from the customer’s system.

Management Support

Technical Account Management

Dedicated resources engaged regularly and actively with you, taking into account your specifics and evolutions inherent to evolving usage. A dedicated communication channel between Infovista and the customer project leaders. Working alongside customer teams to provide guidance tailored to their environment and building a close relationship with all stakeholders.