This Solution Brief describes how to improve the mobile user experience by reducing service outages and degradations. One key step is to unify all current network performance tools under a single, end-to-end mobile service assurance solution. This simplifies the OSS, empowers all teams with the visibility needed to monitor global service quality indicators in real time; and encourages collaboration for proactive problem resolution and prevention, even in the more complex, cross-domain scenarios (from the RAN to the backhaul to the core).
It also discusses the critical success factors and features that an end-to-end mobile network performance management solution must provide; and explain how Infovista’s solution uniquely addresses them to provide mobile operators with the following benefits:
- Quicker reaction times to detect and diagnose network outages and degradations, ensuring happier customers and mitigating churn
- Prevention of direct revenue loss
- Rationalization of costs via a number of direct and indirect CAPEX and OPEX gains