Communications service providers (CSPs) are pinning their hopes for future revenue growth not on their existing connectivity businesses, but on new B2B services that they hope to develop on top of connectivity by leveraging 5G, IoT, edge computing and AI. To understand the revenue potential of these new ICT services, it is important to understand the current financial state of CSPs’ businesses.
Sponsored by Infovista, TM Forum’s research for this new report was two-pronged. First, they needed to create an up-to-date set of financial data for CSPs globally in order to compare the size and growth rates for their new lines of business and to illustrate how this data compares with growth in the traditional connectivity business. But they also wanted to understand how telco leaders feel about their prospects for the future, so they conducted an extensive survey of 205 people working inside 82 CSPs worldwide. Respondents included C-level executives, architects and engineers in IT and network departments, leaders of enterprise lines of business and consultants.
Essential, detailed, and cram-packed with charts and data, this report covers a wide range of subjects in depth, including:
- The state of telecoms revenue worldwide
- Why CSPs believe B2B is the answer to growth
- Which enterprise services have the most potential
- How to realize growth opportunities