Press release

Infovista listed in 2023 Gartner® Market Guide for CSP Service and Network Assurance Solutions

5G network slicing, private networks, SD-WAN and other emerging CSP services driving requirements for assurance capabilities

Paris, France –October 9th, 2023 – Infovista, the global leader in network lifecycle automation solutions, is today recognized in the Market Guide for CSP Service and Network Assurance Solutions (S&NA) by Gartner Inc. In the Market Guide, Gartner outlines how “service and network assurance modernization is crucial for many CSP objectives such as automated operations, improvement in customer experience, intent-driven orchestration and enhanced 5G services. CSP CIOs can use the Market Guide in planning and sourcing assurance solutions”.

Gartner defines; CSP service and network assurance (S&NA) solutions are OSS products and offerings for use in physical, virtual, containerized and hybrid network environments. They enable CSPs to ensure services and networks for customers in various market segments, such as consumer, enterprise and wholesale markets, and include:

  • Service- and network-monitoring solutions
  • Fault management
  • Performance management
  • Service quality management
  • Incident management
  • Workforce management

“Gartner identifies the need for a new generation of products and services to assure emerging 5G and other evolving network services in this 2023 Market Guide as the top priority for CSPs’ assurance projects, highlighting that current solutions may not deliver on demands to support new services, improve customer experience and drive cost-efficiencies in operations,” said Igor Pais, VP Product Automated Assurance and NLA, Infovista. “Infovista’s Ativa has been developed to meet the challenges of next-gen fixed and mobile networks, and its automated assurance system combines service quality, network performance, and customer experience in a cloud-native architecture, increasing end-to-end businesses and network visibility.”

Subscribers can read the Gartner “Market Guide for CSP Service and Network Assurance Solutions”, Amresh Nandan, Susan Welsh de Grimaldo, 3 October 2023, in full, here Market Guide for CSP Service and Network Assurance Solutions

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About Infovista

Infovista is the partner of choice for delivering networks people love. As a global leader, we empower Communications Service Providers and Enterprises to enhance network, service, and customer experience intelligence, driving successful business outcomes spanning the whole network lifecycle. Our suite of products and solutions is built on an open, integrated, cloud-native platform that connects the power of data, analytics, AI/ML and automation boosting efficiency, optimizing cost and accelerating time-to-revenue. Our experts deliver solutions to over 1,000 customers worldwide, including 400 Mobile Network Operators - making Infovista the preferred option for planning, optimizing, testing, assuring and monetizing mobile, fixed and private networks.