Enterprise IT application delivery teams that are equipped with InfoVista's application performance solutions have the end-to-end troubleshooting data required to quickly determine the cause of any application slowdowns or availability problems and resolve them.
With enterprises heavily dependent on reliable delivery of business-critical applications, InfoVista application performance solutions enable proactive application troubleshooting to prevent or minimize any impairments, ensuring that quality of service (QoS) expectations are exceeded and SLA objectives are achieved.
“InfoVista definitely helps us with better metrics and guide incidents to the right person by quickly determining whether an incident is network or application-related. It allows the IT team to spend less time on troubleshooting and more to introduce new applications and functionalities in a shorter time frame (CS)”
Head of Telecom and UC² eWorkplace
Ipanema automatically maximizes application performance over the WAN, in full alignment with the enterprise business objectives. It combines in-depth flow visibility together with sophisticated control algorithms down to the flow level to enforce SLA compliance. Ipanema uniquely integrates the capabilities that IT organizations need to orchestrate business-critical application performance for every user, regardless of the IT complexity: Application Visibility and Control, Dynamic Hybrid WAN, WAN security and WAN Optimization. In conjunction with Ipanema, 5View Netflow and 5View Applications streamline troubleshooting through deep analysis of individual application flows and transactions.
InfoVista has a strong commitment to ensuring that our network performance orchestration solutions are performing at their best for you. Customers who take advantage of our training, consulting and support services experience faster return on investment and more successful implementations by working together with our experts.
These days, achieving optimal user experience is a key facet of successful business performance. Enterprises need all employees to benefit from the best quality of experience (QoE) on all business-critical applications in order to succeed.
Some of those applications include SAP, Oracle or MS Dynamics for daily ERPs operations, as well as VoIP or Skype for Business for communication and employee collaboration, including with external providers and customers. Other critical applications include office tools and Web applications to share and print corporate documents that are stored in the cloud, e.g. Office 365, SharePoint. Therefore, understanding the performance of both network devices on the service chain – such as routers, switches and firewalls – and application elements – including software codes, servers and data centers – is key to delivering high QoE.
At the same time, the enterprise network ecosystem is becoming more and more complex. Application processes and virtual and physical IT/network devices can sometimes fail without notice, generating brownouts and blackouts of application service. When these kinds of problems arrive, the degradation on the user experience can drive slowness and employee frustration, affecting the external delivery of services and products. This is why instantaneous detection and quick fault location of misbehaving network and application resources is crucial for rapid diagnosis and the maximization of application uptime and QoE.
Enterprises can dramatically reduce their cycles of troubleshooting by quickly locating the source of the problem. Once the location of errors has been correctly identified, defining and implementing the solution takes much less time. As a result, many IT organizations are using technologies based on Netflow and deep transaction analysis to accelerate troubleshooting of LAN/WAN devices and application transactions. In this context, InfoVista’s 5View Suite enables IT and network teams to collect a rich set of flow metrics from network devices, detecting and locating misbehaving application transactions and servers and ultimately correlating massive amounts of performance data with business performance.
Increase IT organization maturity and contribute with stronger processes of communication and IT governance. Enable decision making on documented facts and measured outcomes to evaluate application adoption and track an application footprint throughout the organization.
Reduce help desk calls and service staffing requirements. Streamline operations and application launch deadlines. Optimize the application uptime and improve the reputation of IT within the enterprise. Reduce the network team’s mean time-to-repair (MTTR) and improve the reputation of IT as a whole within the enterprise.
Improve end-user experience by proactively detecting and locating application performance issues before users call the help desk. Troubleshoot in real time by expediting root-cause resolutions on applications transactions and server availability issues.
Our project managers and consultants can help you ensuring your InfoVista solution is successfully implemented and delivered to your requirements.
A dedicated service package that includes knowledge transfer by a certified consultant around Ipanema key topics including planning, deployment, configuration & operations.
A complete set of expertise and services covering the entire life-cycle of your projects, to help you manage your InfoVista solutions once deployed.
A quarterly analysis of Ipanema reporting and a dedicated report with results and recommendation to be shared and discussed with your IT team.
When you have a problem, you need resolution quickly and efficiently, with as little impact or downtime as possible. This is the mission of our global Customer Support team.
Customers who take advantage of our training experience faster return on investment and more successful implementations by working together with our experts.
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