Application Performance Training

OTS: “Operations & Technical Support”

Training objectives

“Operations & Technical Support” teaches Ipanema System administrators the concepts of the Ipanema solution and how to configure and manage its different components. At the end of the course, attendees will be able to:

  • understand the goals, concepts and principles of Ipanema features
  • understand the application metrics measured by Ipanema
  • competently discuss Ipanema reports and exploit their richness to conduct network audits and troubleshoot application quality issues
  • choose and install Ipanema Appliances
  • use SALSA and set all the parameters necessary to deliver the Service

Attendees will be able to autonomously configure and use the following features:

  • Application Visibility
  • Application Control
  • WAN Optimization

Duration 5 days

Training methods

Theoretical presentation with the help of video projection and immediate practical application by the attendees taking part in workshops on the training platforms (2 attendees per platform). The workshops represent
approximately half of the training


Network engineers having to deploy, manage or use the ipanema solution.


  • Global knowledge of IP networks
  • Global knowledge of software apps


“Operations & Technical Support” is a made up of four courses: IFB, AAF, REP and SOP


1-day sessions allow you to stay “Up To Date”, explaining the latest features, the significant changes and enhancements in the product over the last two major releases (corresponding to approx. one year). This update is included in ASU training.