TEMS™ for Connected Car | On-board connectivity monitoring and predictive connectivity
Improve quality experience and reliability, reduce costs
Product Overview
TEMS™ for Connected Car is a connectivity monitoring and testing solution designed to provide automotive OEM’s and fleet and transportation connected application providers with the visibility and data they need to effectively and efficiently manage 3G, 4G, 5G connectivity, and mobile application performance.
TEMS for Connected Car leverages our 25+ years experience with testing and monitoring for mobile network operators – focused onto the specific monitoring, diagnostic and data collection needs of automotive connectivity.
Vehicle OEMs use our solution to improve customer satisfaction and to reduce telematic related warranty and recall costs. They also leverage collected data to improve application design and to improve the level of service they get from their connectivity providers—relying on Infovista, a trusted third party, to identify and diagnose connectivity related issues.
Key Benefits
Faster problem identification/resolution and reduced warranty costs
Gain visibility and identify quickly when and where connectivity issues arise – then leverage monitoring data to reduce time for diagnosis and repair. Benefits include repair cost reduction, improved customer satisfaction and minimization of lost monetization revenue. Avoid letting your automotive brand be tarnished by customer dissatisfaction caused by connectivity issues.
De-risk connected car and fleet application deployment with predictive connectivity
Deploy connected applications with confidence using predictive connectivity data and simulation to understand application performance in advance. Design connected automotive applications that are resilient or which can use predictive connectivity information to know if connectivity on the road ahead can be trusted.
Improve connected car and fleet application performance and customer satisfaction
Avoid business disruption from applications that cant connect effectively and customer dissatisfaction by correlating application performance and connectivity for insights into where and how often applications are not working effectively. Use that feedback to improve application design and reliability.
Maximize the benefits of vehicle connectivity
Differentiate your vehicle performance and application experience. Effectively leverage connectivity for background tasks that enhance car performance and the automotive experience. Minimize OTA failures by identifying the best time and location for download and maximize visibility into opportunities to improve auto performance through telemetry uploads.
Use Cases
Connectivity Monitoring
Monitor radio performance and network access in each vehicle for early visibility into connectivity issues. Data that aids in problem investigation, assignment and root cause analysis. Know who to send the trouble ticket to.
Mobile Network Operator SLA Management
Monitor cellular performance over all of your vehicles over time – collecting data for SLA validation and leverage in getting problems addressed.
Predictive Connectivity
Connected mobility application planning and pre-launch performance assessment. Know how well applications will work and where and when they might not – before you launch.
TCU performance testing
Test and monitor TCU cellular performance during pre-launch assessment testing and validation. Early visibility into TCU issues in both pre-launch and production vehicles. Identify hardware and software problems early, including from upgrades.
