Did you know only 30% of retailers provide training to store associates on mobile technology deployments? Customer experience and workforce empowerment are intricately linked; most mobile associate enablement initiatives that fail are due to no training or poor user experience.
With the growing influence of mobile technologies on the retail shopper journey and new operational complexities of the digital store, retailers
are re-evaluating their misbeliefs about investment in associate mobile technology.
Download this infographic from the analysts at Incisiv to learn why retail associate mobile enablement is the key to your future digital in-store transformation.