While Carrier Ethernet presents a great revenue opportunity for Wholesale and Business Service Providers, the key to winning the battle against declining margins is to ensure that your customers select your service offering over the competition. Service differentiation is required to successfully transform Carrier Ethernet assets into revenue through the design, launch and sale of innovative services.
Effective differentiation relies on a quality-centric approach with an industry standards-aligned performance management platform that will help you to:
- Retain Customers and Grow Market Share by proactively identifying and resolving customer-impacting issues, and by leveraging meaningful end-to-end network performance and usage metrics to ensure the highest perceived value
- Accelerate new Services Revenue by incorporating Metro Ethernet Forum (MEF) standards into your service definitions for reporting on service performance including early warning systems and resource rightsizing
- Reduce OPEX by reducing SLA-impacting performance events as well as optimizing OSS automation.
To learn more about how standards-aligned performance management can achieve Carrier Ethernet service differentiation that results in economic sustenance and growth, download our informative white paper.