Innovation helps umlaut and its customers simplify the measurement of mobile network performance and service quality – underscoring the trusted strategic relationship between industry leaders
Aachen, Germany and Paris, France — July 7, 2020 — Infovista, the leading provider of network planning, testing, performance and application control solutions, has announced that umlaut (now part of Accenture), the leading international consulting, engineering and testing services company, will use the Infovista TEMS Paragon solution as its primary source of data collection to provide network benchmarking and optimization services.
TEMS Paragon is the premier drive test system, optimized for mobile network benchmarking. Through close cooperation with chipset manufacturers and scanner vendors, TEMS Paragon has led the way to 5G and provides support for LTE-A, IOT, VOLTE and VILTE, and verification of 5G radio. With this agreement, TEMS Paragon will become an essential element in generating the industry standard ‘umlaut score’ based on its proprietary measurement methodology used worldwide in network testing.
The use of TEMS Paragon will also help umlaut achieve significant efficiency improvements through consolidation of disparate tools and simplification in areas such as tool deployment, application development, project management, and software updates.
Building on an existing relationship spanning more than 5 years, umlaut and Infovista begin a new era together with synergies that will address the growing demands of the industry to provide a competitive mobile network and deliver superior customer experiences.
During the past three years, umlaut and Infovista have successfully worked together on joint services projects including benchmarking campaigns, providing actionable insights to network operators, regulators and other telecom related industries regarding the performance of new services such as 5G benchmarking and Voice and Video over LTE from the subscriber point of view.
Through this cooperation, network operators have gained the insight and support they need to improve the quality of these services as their networks, ensuring continued customer loyalty and revenue generation.
“We at Infovista consider this a major milestone achievement and the beginning of a new era with umlaut. It is a proud moment for Infovista that umlaut, the industry leader in benchmarking services, has shown continued faith in Infovista, to now use TEMS Paragon on all its’ Benchmarking Services. We are proud to be a small part of the ‘Best Network’ services provided by umlaut to dozens of mobile operators around the world. The synergies we bring together to the market will create new opportunities for telcos to address their quality of service concerns”, said Jose Duarte, CEO Infovista.
“Within the last year, we have established a real partnership intensifying the level of effort and commitment from both companies. Infovista’s leading network benchmarking tools are a perfect match for umlauts’ leading benchmarking services”, said Hakan Ekmen, CEO Telecommunication at umlaut.
The Message Machine (PR for Infovista in the UK)
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