About Us Hero

Who We Are

The leader in network lifecycle automation and contact center assurance

Who we are

Infovista is the leader in network lifecycle automation for the next-gen networks era.

Established in 1995 and owned by private equity firm Apax Partners, Infovista has a truly international footprint. Our 900+ professionals help communications service providers (CSPs) and enterprises seize the full potential of next-gen wireless and wireline networks in more than 150 countries.

Infovista Group also has a specific business unit named Hammer. Hammer is the global leader in contact center assurance and serves more than 400 large business around the world, including the 5 of the 10 leading global banks. 

José Duarte_CEO Infovista

Day after day, Infovista strengthens its position of global market leader in 5G and next-generation networks, focused on the growing network lifecycle automation requirements of our CSP and large enterprise customers.

José Duarte, CEO of Infovista

CSPs rely on us
MNOs use Infovista
Enterprises trust us

What we do

Man using smartphone in a city

We allow CSPs and enterprises around the world to eliminate complexity, drive productivity, reduce time-to-market and monetize new services like 5G, IoT and fixed networks.

We use an open, integrated, cloud native portfolio that will automate tasks, flows, analytics, and decisions to the greatest extent possible.

We call this network lifecycle automation (NLA).

Learn more about NLA

Our manifesto

  • At the heart of everything we do lies the willingness to directly contribute to build and operate the networks that bring people and businesses together thanks to unparalleled digital experiences.
  • We aim to enable CSPs and enterprises to plan, design, deploy, test, operate, support, optimize, evolve, report on and monetize their networks.
  • We make the most of technologies to help our customers improve performance, optimize their productivity, and reduce their costs, while maximizing return on their investments.
  • We believe the next-gen networks era we have entered opens the door to a more integrated offering that covers the network lifecycle. 
  • We are convinced data, AI/ML, automation and analytics bring the necessary intelligence to network operations.
  • We develop products, solutions and platform that are, by design, cloud-native and secure and that accommodate the crucial need for “anyness”: any cloud, any network, anywhere, anytime.
  • We, people of Infovista, come from all around the world. We are enriched by our differences and share a common passion for innovation, sustainability and quality.



Americas Headquarters

Infovista Technologies, Inc.
600 Technology Park Dr.
Suite 100
Billerica, MA 01821, USA

Paris Landscape

Europe Headquarters

Infovista SAS
3 rue Christophe Colomb
91300 Massy

Dubai skyline

Eastern Europe, Asia, and Africa Headquarters

PO Box 54753
Office 429,
4th Floor,
Building 8WB,
Dubai Airport Freezone

Regional Offices

Middle East & Africa


PO Box 54753
Office 429,
4th Floor,
Building 8WB,
Dubai Airport Freezone
T: +971 4256 7101


United States, VA

20405 Exchange Street
Suite 300
Ashburn, VA 20147 USA


165 rue Wellington
Québec J8X 2J3

United States, MA

600 Technology Park Dr. Suite 100
Billerica, MA 01821



Room 19-167
Dung Huang Building
16th Guan Shun South Street
Chaoyang District
100102 Beijing, P.R China


the SOHO Odaiba 1302,
Aomi, Koto-ku,
Tokyo 135-0064 Japan


Level 7-05 & 06, Menara LGB
No.1, Jalan Wan Kadir
Taman Tun Dr. Ismail
60000 Kuala Lumpur, Malaysia



3 rue Christophe Colomb
91300 Massy


Strömsörgatan 15
931 34 Skellefteå

United Kingdom

2000 Cathedral Square, Cathedral Hill,
Guildford, Surrey, GU2 7YL


Via Giorgio Perlasca, 20
41126 Modena MO
T: +39 0597409300