InfoVista’s E2E Unified Network Performance Management solution allows mobile operators to consolidate all performance systems into a unified tool that acts as an umbrella for performance management. This encompasses the entire 2G, 3G, 4G, and VoLTE infrastructure, including RAN, Backhaul and Core networks.
The solution works as a powerful automation engine to collect, process and report both network and subscriber-centric KPIs. This allows mobile operators to considerably accelerate the detection and diagnosis of network service outages and degradations in complex cross-domain scenarios, as well as to focus troubleshooting activities on problems affecting the most valuable VIP subscribers.
InfoVista has a strong commitment to ensuring that our network performance orchestration solutions are performing at their best for you. Customers who take advantage of our training, consulting and support services experience faster return on investment and more successful implementations by working together with our experts.
Historically, mobile operators have anywhere between a handful to a dozen different tools for managing the performance of different network domains. Tools are often network- or vendor-specific, developed in-house, and used and maintained by distinct departments, ranging from Operations to Engineering and Quality. These disconnected tools do provide some level of visibility, but not nearly enough to assure end-to-end mobile service.
With disconnected tools and only partial visibility into different domains, it is very impractical – if not impossible – to measure end-to-end quality parameters, let alone quickly detect and solve quality problems that involve multiple networks. Often in this scenario, service outages and degradations are detected only after subscribers begin to complain.
InfoVista’s E2E unified network performance management solution allows mobile operators to consolidate all performance systems into a unified tool that acts as an umbrella for performance management This encompasses the entire 2G, 3G, 4G, and VoLTE infrastructure – including RAN, Backhaul and Core networks – no matter the complexity, technology or vendor.
The solution combines a powerful network KPI engine with comprehensive – yet visually-appealing and easy-to-use – reporting interfaces that allow mobile operators to accelerate the detection and diagnosis of network service outages and degradations, even in very complex cross-domains scenarios. Network performance reports and their associated drill-down workflows can be tailored to different internal stakeholders, such as Operations, NOC, SOC, Engineering, Quality, Marketing and CxO.
The solution can also monitor subscriber-centric QoE indicators, allowing these stakeholders to prioritize their troubleshooting activities and focus on service performance problems that are affecting their VIP subscribers, therefore helping to reduce churn in this highly profitable subscriber segment.
Service quality teams can use executive reports to monitor QoE indicators for selected groups of VIP subscribers 24 hours a day. Additionally, NOC and SOC operations teams can quickly identify the network elements most affecting VIP subscriber QoE and immediately begin troubleshooting.
Service quality, operations and engineering teams can see all networks domains – RAN, Backhaul and Core – and their relevant performance data in a single snapshot, helping accelerate service problem diagnosis even in complex cross-domain scenarios.
Consolidated quality and alarm dashboards with drill-down workflows are available so that with a few clicks, network operations teams can quickly navigate through performance reports in context to isolate and diagnose root cause when performance alarms trigger.
NOC and SOC operations teams can rely on a rich set of automated early-warning tools and detect problems before subscribers and other internal departments call to complain.
Network engineers can right-size network OPEX and CAPEX using the network historical traffic data and predictive analytics.
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Customers who take advantage of our training experience faster return on investment and more successful implementations by working together with our experts.
Our specialists are at your disposal to discuss your technical needs
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Next-Generation Subscriber-Centric Network Performance Management
End-to-End Mobile Network Performance Management
Mobile Backhaul Performance Management – Challenges, Requirements, Benefits and ROI
Improving QoE by Reducing Mobile Network Service Outages and Degradations
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