|Unified network performance management improves end-to-end mobile service QoE by reducing service outages and degradations|
Traditionally, mobile carriers have tried to manage the evolution of mobile network domains by extending or upgrading their existing network performance management toolsets — a strategy that has struggled to remain sustainable due to increasing data volumes and the complex technological ecosystem of today’s dynamic mobile networks.
3G, LTE Voice over LTE (VoLTE), small cells, Mobile Core, IP/MPLS, Carrier Ethernet, VAS and other existing technologies demands a robust network performance management platform equipped with solutions that provide engineers and operations teams with the intelligence and topology awareness they need to collectively manage quality of service (QoS) and quality of experience (QoE) expectations.
With comprehensive insights into the Radio Access Network (RAN), the backhaul network and the core network (including all IP and Ethernet elements) pertinent voice core elements, mobile network operators can troubleshoot problems more proactively, efficiently plan for future traffic needs and deliver highly reliable services in shorter time frames.
InfoVista’s E2E network performance management platform and solutions ensure the performance and quality of mobile services across the multi-generation 2G/3G and 4G RAN, data core, voice core and IP/Ethernet mobile backhaul by providing:
Subscriber Quality of Experience (QoE) Monitoring:
Service quality teams can use executive reports to monitor QoE indicators for selected groups of VIP subscribers 24x7;
Enterprise SLA Monitoring and Proof:
Executive reports also allow mobile operators to prove SLA parameters for their top enterprise accounts or for external regulator entities;
Operations teams (NOC and SOC) can quickly identify the network elements most affecting VIP subscriber QoE and immediately begin troubleshooting;
Advanced subscriber analytics using network traces allow for incredibly precise problem diagnosis down to individual subscribers and their unique network sessions.