With InfoVista's performance assurance platform, CSPs can deliver application usage and performance visibility to any and all VPN customers without the inherent cost of a typical enterprise-managed service. CSP customers can instead enjoy integrated network and application performance using the network equipment itself.
Combining flow-based technologies like 5View NetFlow, network-equipment-embedded application discovery, recognition and deep-packet-inspection (DPI) plus InfoVista's own virtual DPI, the innovative CSP can deliver empowering performance intelligence on what enterprises care about most -- their applications.
"As a leading communications company, we continually strive to enhance the customer experience while optimizing our infrastructure to manage costs. InfoVista has the technology and creativity to help support our business in the delivery of innovative services for our customers."
VistaInsight delivers SLA and customer reporting for CSPs including specific reporting workflows for internal stakeholders like engineering and network operations. With integrated 5View NetFlow and 5View Applications, CSPs can add application performance visibility to their business services.
InfoVista has a strong commitment to ensuring that our network performance orchestration solutions are performing at their best for you. Customers who take advantage of our training, consulting and support services experience faster return on investment and more successful implementations by working together with our experts.
Enterprise customers enjoy significant benefits from application performance visibility. Cloud computing places greater reliance on the CSP-provided WAN, complicates application performance troubleshooting and increases the enterprises' need for application visibility. With close to half of the enterprise's IT budget spent on telecom services, the CSP is often the enterprise's most important technology partner, and is well-positioned to address the need for application performance visibility. But how?
Designed for CSPs, InfoVista's application performance visibility solution with real-time alarms provides CSPs with new revenue streams, more VPN ports to sell, increased customer intimacy and a low-risk, subscription-based licensing model.
InfoVista's multi-tenant portal capabilities securely segregate customer data, allowing CSPs to rapidly deliver application visibility services using the included customer-facing portal. Enterprise customers can then purchase application management as-a-service directly from their CSP.
CSPs' engineering has architectural flexibility to use PE-based or CE-based flow data, as well as DPI-based data sources embedded in the network, or optionally use InfoVista's own virtual DPI appliances. Services can extend across the CSPs' existing VPN, Internet and cloud offerings. With the ability to add integrated L2/L3 VPN SLA reporting, CSPs can enhance their existing business service offerings to improve the customer experience, increase customer intimacy and generate additional revenues.
When coupled with network equipment-embedded application discovery and DPI such as Alcatel-Lucent's 5670 RAM or Cisco iWAN's Application Visibility and Control, InfoVista enables the CSP to deliver commercially scalable, probe-less application visibility services from the customer premise or provider edge for VPN, Internet- and cloud-based application visibility and performance.
With a multi-tenant customer portal, the CSP can rapidly deploy application visibility services to their enterprise customers or gracefully integrate with existing portal solutions, providing monetizable, tiered reporting services that establish opportunities for additional application- and managed-services.
Help the enterprise customer discover rogue applications, leisure traffic and business critical services on their network so that they can ensure they are running the most efficient service that address their true business needs.
Transition from a commodity provider of bandwidth, often blamed for performance issues caused by customer traffic, to a partner that provides valuable insight to the customer, helping them to identify poorly performing applications, misuse of resources and opportunities for CoS-based optimization and network right-sizing.
Our project managers and consultants can help you ensuring your InfoVista solution is successfully implemented and delivered to your requirements.
A complete set of expertise and services covering the entire life-cycle of your projects, to help you manage your InfoVista solutions once deployed.
Tightly integrate your InfoVista solutions with your in-house solutions and third party products that are equally vital to your service and IT operations.
When you have a problem, you need resolution quickly and efficiently, with as little impact or downtime as possible. This is the mission of our global Customer Support team.
Customers who take advantage of our training experience faster return on investment and more successful implementations by working together with our experts.
Our specialists are at your disposal to discuss your needs
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