VistaInsight® for Networks
Proactive IT and Network Performance Management, Network Troubleshooting and Capacity Planning for Service Providers and Enterprises
Overview
VistaInsight® for Networks is a proactive IT and network performance management and service assurance software solution that enables communication service providers and enterprises to effectively meet and exceed performance expectations and service-level guarantees for today’s communications technologies and converged IT services.
VistaInsight for Networks’ out-of-the-box functionality supports rapid, cost-effective delivery of "next generation" networked applications and IT services—thus accommodating the tiered offerings of service providers, as well as the customized service-quality agreements between enterprise IT organizations and their internal business units. A variety of network and service performance, capacity monitoring, enhanced customer reporting and network troubleshooting capabilities empower network managers, engineers and operations teams to proactively ensure the delivery of converged IT services to users and customers within a service context, in a multi-tenant, multi-vendor and multi-service environment.
VistaInsight for Networks extends to the data center including support for servers, storage and network infrastructure, both physical and virtual. Built-in mediation, reports and workflows are provided for multiple services including: IP/MPLS, MEF-aligned Carrier Ethernet services, mobile backhaul, IP-VPN services, application aware network services, and cloud-based IaaS (Infrastructure as a Service).
The IT and network performance management solution integrates with InfoVista’s application performance management product suite and Vista360 self-service, real-time performance dashboard. It can also be supplemented by the InfoVista Mobile Knowledge Pack, Broadband Knowledge Pack and Unified Communications Knowledge Pack, which further extend the solution’s network performance management and service assurance capabilities into the mobile, voice and broadband service domains.
Key Benefits
VistaInsight® for Networks, InfoVista’s network performance management solution for customer reporting, capacity monitoring, and proactive network troubleshooting, empowers large enterprises and service providers to:
- Support the successful rollout of new services
- Confidently deliver internal—and external—facing reports based on legacy and migrated next-generation services, monitor ramp-up and assess impact of new services on the infrastructure
- Differentiate service offerings
- Flexibly create differentiated levels of network performance reporting for business customers, and maintain competitive advantage around voice and data connectivity and managed service offers
- Accelerate time-to-market
- Leverage pre-integrated and certified solutions with leading equipment vendors to minimize network interface complexity and streamline service management
- Streamline communication with external and internal customers
- Produce personalized customer reports that fit each of your customer's specific requirements, architectures and SLAs, then make them securely available online through your customer portal to strengthen your customer relationship
- Ensure high-quality service level delivery
- Identify, resolve and prevent service degradations before an outage occurs, meet service-level agreement (SLA) obligations and avoid costly penalties
- Reduce and justify capital and operational expenditures
- Rationalize and justify current and future investments with improved network utilization, while maintaining performance levels through right-sizing and network capacity planning and optimization
Increase efficiency of operations
- Quickly and efficiently access service-relevant data using a business-intelligent, workflow-based navigation structure
- Improve interoperability within the OSS or operations center
- Assure bidirectional transfer of valuable business, performance, topology and configuration data with a proven open architecture
- Reduce cost and risk associated with integration and leverage investments in existing management components
Key Features
VistaInsight® for Networks provides:
- Extensive scalability to accommodate global enterprise and carrier-class networks
- Multi-tiered platform architecture, with distributed collection and analysis
- Suitable for high-volume, large-scale infrastructures
- Centralized key metrics for global performance investigation
- Fast time to deployment through out-of-the-box analytics and comprehensive multi-vendor device support
- Pre-configured, out-of-the-box analytics
- Service- and context-sensitive transformations of device-specific metrics into vendor-independent key performance indicators (KPIs)
- Ready-to-use, discovery and collection capability for all devices and technologies from ADVA, Alcatel-Lucent, Ciena, Cisco, Huawei, Juniper, RAD, VMware, EMC Clariion, Checkpoint, F5, and more
- Comprehensive technology support across network infrastructures
- Advanced reporting on leading vendors’ quality of service (QoS) capabilities; support for differentiated services on core MPLS networks
- Integrated support for IP SLA probes for end-to-end performance assessments per VPN
- Proven support for Carrier Ethernet E-Line, E-LAN and pseudo-wire technologies
- Advanced application-level visibility via Cisco NBAR and other technologies
- Powerful, Web-based, multi-tenant, multi-service reporting and self-serve offerings
- Cross-role portal reports that help to streamline operational efficiency and customer service
- Dynamic and personalized customer-facing reporting
- Support for multiple customers and multiple services per customer
- Superior workflow-centric navigation links services to customers and resources, providing streamlined network management activities
- Advanced early warning system to pre-empt service disruption
- Sophisticated statistical models correlate real-time performance measures with dynamic trend analysis
- Identification of service degradations before business users are impacted
- Real-time alerts based on statistically significant exceptions
- External-facing triggers to aid third-party problem investigation and resolution
