Mobile Knowledge Pack

Cross-domain network performance management for mobile operators

Mobile Knowledge PackIncrease business service revenues with application performance reporting
End-to-end mobile network infrastructure performance management.

While transitioning to an all-IP infrastructure help mobile network operators address their current bandwidth demands; it does introduces some new level of management complexity that can impact service quality and often leads to strong OPEX increase. At the same time, as the scope and nature of mobile services continue to evolve – (from to 2G to 3G+, 4G LTE and now LTE Advanced) today’s increasing competitive market, requires mobile operators to prevent churn by offering a flawless user-experience.

InfoVista’s Mobile Knowledge Pack equips mobile network operators operation and engineering teams with the network intelligence and topology awareness necessary to manage multi-domain network infrastructures. It comes with completely open and flexible data extraction and mediation modules that allow operational teams to mine a multitude of raw counters from vendor element management systems (EMSs) in order to determine the value-added KPIs needed to streamline their capacity planning and operational processes. The Mobile Knowledge Pack allows rapid adaptation to ever-changing vendor infrastructure upgrades and helps to drastically reduced “time to operate” on new technology rollouts such as HSPA+ or LTE.

Along with monitoring the entire end-to-end mobile infrastructure from packet or circuit switched core elements to radio access network nodes, the integration with VistaInsight for Networks also provides detailed visibility to the underlying transport entities along the entire path of service delivery. This allows mobile network operators to achieve numerous efficiencies in operating and engineering their networks and also  standardize on a single tool for all of their mobile performance management needs.

Use Cases: 

Ensure services uptimes over the packet core and last mile by assuring cell site infrastructure and transport availability in real time
Ensure networks are sized for optimum customer experience by forecasting and right-sizing the entire mobile infrastructure
Ensure mobile network performance, end to end
Increase collaboration across organizational silos (service operations, radio planning and engineering, data core engineering and IP engineering)
Efficiently troubleshoot and resolve end-user problems
Assure private enterprise accounts SLA compliance
Provide service and resource usage reporting to engineering & planning staff
Improve operational efficiency

Key Features: 

Multi-vendor, multi-domain mobile performance management
Correlate service performance counters to service delivery topology
Allows normalizing massive amount of network KPIs/KQIs
Proactive and predictive service impact alerts
On-demand polling and real-time reports
On-demand KPI creation
Support for Ericsson OSS-RC, Nokia NetAct, Huawei M2000

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