Holistic Healing: Inner Peace and a Better Customer Experience Starts With a Holistic View of the Network

The rapid expansion of smartphone and mobile broadband subscribers has created a number of new challenges for mobile service providers, among them to effectively handle an explosive growth in network bandwidth utilization. With mobile data services gaining an unprecedented importance in people’s lives, subscribers are looking more than ever for the right balance between their quality of
experience (QoE) and the budget they can invest to access useful applications. Reports of periodic mobile service outages can’t help but influence consumers when it comes to deciding which mobile providers they are willing to contract with, which puts great pressure on service providers for end-to-end service assurance.