Privacy law is a new and rapidly evolving area, and our privacy policies are subject to renewal to maintain their accuracy and compliance with evolving law and policy in the area. The document is current as of the date noted below.
Application of Privacy Statement
InfoVista operates worldwide with its European headquarters located in Les Ulis, France and its North American headquarters located in Herndon, Virginia, USA. InfoVista is the world’s leading performance management software company which provides solutions and services for the effective management of Information Technology infrastructure. In order to better serve our customers and employees, customer information is from time to time transferred among InfoVista’s constituent organizations for processing.
Personal Information is generally any information about an identifiable individual. The type of Personal Information InfoVista collects, uses and discloses may include a name, mailing address, email address, various phone numbers, identification numbers, registration information, survey information, emails and telephone inquiries.
Collecting of Personal Information
We will always collect your Personal Information by fair and lawful means by using forms, registration materials, surveys, emails, and telephone inquiries which will identify the Personal Information which we are obtaining and how we plan to use such Personal Information. We often collect Personal Information from you and from third party service providers under circumstances in which we have obtained your consent to do so or as otherwise permitted by law.
Access to certain of InfoVista's webpages requires a login and password. The use of those webpages and the information or programs downloadable from those pages are governed by a written agreement between your employer as the licensee of the software and InfoVista. Your Personal Information may be retained by InfoVista to verify compliance with the agreement, log software licenses granted, track software downloaded from those pages, and track use of other applications available on the InfoVista Web site.
Some cookies used to this effect, are automatically deleted from your computer when you close your browser. Others could be registered for a 6 month period after your last visit on our website.
You can always refuse tracking by Google Analytics by clicking on http://tools.google.com/dlpage/gaoptout.
Usage of Personal Information
We will always identify the purposes for which we collect and use your Personal Information at the time we collect it, such as when you complete a registration form and we collect such information from you. Your completion of the registration form constitutes you consent to receiving email news about and from InfoVista. When you receive such email notification, you will always have the option to unsubscribe to such notices in the future. We collect your Personal Information primarily to satisfy ongoing service requirements, develop new products, build brand loyalty and enhance our relationships with customers. We do not sell customer lists or other Personal Information. We may also use your Personal Information as otherwise permitted by law.
Distribution of Personal Information
We identify to whom, and for what purposes, we disclose your Personal Information, at the time we collect such information from you and obtain your consent to such disclosure. For example, we may disclose your Personal Information: