Meeting the Challenges of Quality of Experience with Hierarchical QoS
Pipeline, October 2009
The expectations of end-users are influenced not only by the level of service that they’ve purchased but also by the particular application they are using. Service providers manage these different expectations by using a queues mechanism in the network to treat packets differently. This quality of service (QoS) system must be monitored closely to ensure that the expectations of end-users are being met or exceeded.