COLT: Measuring Performance to Maximize Efficiency and Increase Customer Loyalty
February 18, 2010
Following its launch in 1992, COLT underwent a period of rapid geographic expansion across Europe. With each new city that was added to the network, the local network managers implemented their preferred methods of monitoring network traffic and performance, with many choosing to deploy their own local open source solutions. As a result, the company was left with a patchwork network supporting a variety of OSS platforms and network monitoring solutions. Not only did this require a great deal of management in terms of time and manpower, it also compromised the overall performance of the network.