ARINC Exceeds Customer Expectations with InfoVista
February 18, 2010
As its customers were starting to request more visibility into the status of their service level agreements (SLAs), ARINC wanted to take its customer-facing abilities to a new level. Additionally, because of the mix of legacy and IP networks, the company needed greater flexibility to build customized reports. ARINC realized that if it wanted to provide real-time data access to customers and make SLAs standard for everyone, it needed an end-to-end solution that would provide a detailed view into network performance and enable the company to be predictive and proactive, instead of reactive.
