As enterprises host more of their applications off premises and in the cloud, communications service providers (CSPs) are feeling pressure to maintain the performance of and access to these off-site applications. Despite putting in place SLAs and other performance monitoring tools, many still hear from enterprise customers that their application quality is unpredictable, blaming the […]
It is crunch time for mobile operators, especially with mobile data usage rapidly growing, predicted to increase 13-fold by 2017. Mobile operators are tasked with cost-effectively managing that mobile data demand in a way that positively impacts the customer experience, while also making sure new technologies are strategically deployed onto the network to further ensure […]
It’s no secret that the Carrier Ethernet market is dominating service revenues globally for communications service providers (CSPs). Looking ahead, the Carrier Ethernet market is predicted to reach over $100 billion by 2017, with CSP spending on Carrier Ethernet equipment reaching $150 billion over the next five years. read more Username E-mail A password will […]
As radio access networks become more complex – in part, due to the continued emergence of next-generation technologies and an uptick in mobile data traffic – mobile operators are increasingly in need of end-to-end visibility. Without a holistic view of their networks, they may struggle to effectively understand usage or to manage mobile network performance, […]
Mobile operators, are you leveraging call trace data in your network optimization efforts? Aside from offering a way to drill down into and analyze subscribers’ quality of service (QoS), call trace data can help you intelligently and cost-effectively optimize your networks. read more Username E-mail A password will be e-mailed to you.
In this day and age, with fairly saturated developed markets, mobile operators have to rely on superior customer experience to differentiate themselves from competitors. Providing a good quality of experience (QoE) ranges from properly handling an order, to maintaining service uptime and quality, innovating new services and billing accuracy. read more Username E-mail A password […]