Recent Articles

TM Forum Live! Recap: Preparing for Rapid Mobile Growth

06/09/2014 |
Vikas Trehan

TM Forum Live! in Nice wrapped last week and it was filled with many interesting conversations and thought-provoking keynote presentations. While much of this activity has been centered on customer-centricity and the benefits of network performance data, as my colleague Cyril Doussau described in a blog last week, we also heard from Anne Bouverot, director […]

Read More

TM Forum Live! Day 1: Improving Customer Satisfaction with Network Intelligence

Cyril Doussau de Bazignan

We’re on the ground in Nice for TM Forum Live! this week, which kicked off Tuesday with the first round of keynote presentations. We heard from TM Forum Chairman Keith Willetts, JP Rangaswami, the chief scientist at Salesforce, David Moffatt, previous CFO of Telstra Corp and Phil Jordan, group CIO at Telefonica. The two major […]

Read More

Preventing QoS Degradation with Holistic Network Performance Management

06/02/2014 |
Sergio Zveibil

The failure of mobile network infrastructure can have far-reaching effects on subscribers, many of whom would be lost without access to their voice and data services. But, maintaining a high quality of service (QoS) is no doubt a consistent challenge. Network outages commonly occur due to physical link failures, network congestion and cell overload, according to […]

Read More

Updated Network Planning Tool Enhances Small Cell Backhaul Planning

05/13/2014 |
Astrid Wastegård

As of late last year, there are more mobile devices on Earth than there are people. And, of the billions of mobile phones in use, about half are users’ primary method to connect to the Internet. This places considerable demand on mobile network capacity and bandwidth, particularly in urban areas of the developed world, where […]

Read More

Using Coverage Maps to Improve Customer Care

05/01/2014 |
Ryan Dussiaume

In this, my final post for the four-part “Automate, Collaborate, Empower – Maximizing the RAN’s Value Through Coverage Maps” series, I’d like to focus on how coverage maps that include RAN intelligence enhance customer care. To date, I’ve covered the challenges of generating coverage maps, from the heavy resource requirements to the potential lag and […]

Read More

Australian Carrier Improves Backhaul Network Planning with InfoVista

04/30/2014 |
Astrid Wastegård

Think a minute about some of the expectations we have for today’s wireless and fixed backhaul networks. They are supposed to span great distances and meet the requirements of complex urban environments. While based on multiple technologies, they should be easy to extend – both their network capacity and their geographical reach. Wireless backhaul must […]

Read More