Network Performance Management

How XO Communications Chose a ‘One-Stop’ Carrier Ethernet Service Assurance Platform

04/15/2015 |
Christopher Cullan

Communications service providers (CSPs) will go to great lengths to deliver a compelling customer experience. This includes valuable network services backed by meaningful, easy-to-interpret performance intelligence for their business customers that maximizes the network service’ value. To do so, often requires development of APIs plus expertise unique to each network equipment vendor, and software programs […]

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Bring the Mobile Subscriber Experience into Focus

04/09/2015 |
Andre Sequerah

Mobile operators have long relied on network KPIs to monitor and measure quality of service (QoS). However, these KPIs don’t always tell the whole story. Many mobile operators are meeting all of their performance metrics, but still get lots of complaints from subscribers. To better track QoS and to improve customers’ quality of experience (QoE), […]

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Subscriber-Aware Performance Assurance: Prioritizing Troubleshooting and Improving QoE

04/06/2015 |
Sergio Zveibil

When it comes to maintaining a high quality of experience (QoE) for end users, mobile operators know there are gaps in their processes. Their goal may be to quickly identify and correct flaws before they reach customers, in the form of network performance degradation or downtime, but since many operators lack the proper service assurance […]

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How Model Tuning Services Can Support Better Network Performance

04/02/2015 |
Astrid Wastegård

The mobile market is very competitive. On top of that, operators must also deal with technical and financial challenges. LTE has been adopted quickly around the world to meet growing mobile data demand and spectrum shortages. But, GSM/EDGE continues to be the technology with the largest footprint worldwide, and WCDMA/HSPA is expected to make up […]

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Ensuring a High Quality of Experience Amid Virtualized Environments

03/23/2015 |
Christopher Cullan

When mobile operators transition to network function virtualization (NFV) and software-defined networking (SDN), they stand to gain quite a few benefits. Whether it’s better service agility or more flexible business models, the end goal of this transition is almost always to uncover new revenue streams. As mentioned by my colleague, Cyril Doussau, in a previous […]

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Achieving Service Assurance that Meets the MEF’s Third Network Vision

03/16/2015 |
Cyril Doussau

When the Metro Ethernet Forum (MEF) announced its vision for the “Third Network” last September, it brought into better focus the transition that many in the networking community were already going through. Communications service providers (CSPs) had begun their “remarkable journey” toward a new network paradigm, with the hope of rolling out agile, assured and […]

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VoLTE: A Prime Case for Cross-Domain Mobile Network Performance Management

02/17/2015 |
Sergio Zveibil

A mobile operator’s work is never done. The telco industry is evolving rapidly, requiring mobile operators to juggle activities like ensuring a high quality of experience (QoE) for end users and troubleshooting ongoing mobile network performance, all while managing new technology roll-outs (e.g. LTE, C-RAN and even 5G), keeping up with the latest network standards […]

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Two Keys to Maximizing Carrier Ethernet Service Revenues

01/27/2015 |
Christopher Cullan

The Carrier Ethernet market is a proven revenue-driver for communications service providers (CSPs), and by all accounts, it will continue to be so in the coming years. By 2017, the Carrier Ethernet market is expected to be worth $100 billion, and by one year later, revenue from these services is predicted to be 300 percent […]

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