Archive for 2010

New Challenges in Propagation Modeling

12/29/2010 |
Yann Le Helloco

By Yann Le Helloco, Senior Vice President, Planning Products, & Chief Technical Officer, InfoVista Predicting radio channel behavior in an environment where wireless networks are deployed has always been an important but challenging task for engineers due to the fact that radio wave propagation models fulfill two contradictory requirements: (1) Predicting radio path loss with […]

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Service Provider Insights for Ensuring Mobile Quality of Experience, Part 3

11/18/2010 |
Ari Banerjee

Application and Subscriber Mobile Internet Visibility Are Crucial Ingredients of End-to-End Mobile Experience Management By Ari Banerjee Senior Analyst Heavy Reading Image via CrunchBase End-to-end mobile experience management consists of a complex correlation of metrics that not only include operational measures and quality-of-service (QOS) measurements, but also emotional dimensions relating to the nuances of customer […]

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Service-Centric Performance Assurance – The New Path to IT Operational Excellence

11/09/2010 |
Jim

By Jim Frey Research Director Enterprise Management Associates By now, most IT professionals should be familiar with the concept of service management. In many enterprise IT shops, service management is an initiative with roots in the help desk, often introduced as part of an ITIL adoption initiative. Still, as networking professionals pick up their heads […]

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Service Provider Insights for Ensuring Mobile Quality of Experience, Part 2

10/29/2010 |
Ari Banerjee

Success of End-to-End Mobile Experience Management Depends on Accurate Service Performance Metrics By Ari Banerjee Senior Analyst Heavy Reading Heavy Reading research has shown that the ability to define service performance metrics tends to be a key challenge for mobile operators and it is therefore imperative that end-to-end mobile experience management solutions help guide operators […]

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Backing up the Apps: Why Mobile Service Assurance Is Essential

10/05/2010 |
Shira Levine

Shira Levine Directing Analyst, Next Gen OSS and Policy Infonetics Let’s face it, apps are hot. They’re big business. A reference to apps is de rigueur on any self-respecting tech PowerPoint presentation. In the two years that the Apple App Store has been in existence, users have downloaded 6.5 billion apps, and Google’s Android Market […]

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Service Provider Insights for Ensuring Mobile Quality of Experience, Part 1

09/28/2010 |
Ari Banerjee

Time for Mobile Operators to Adopt End-to-End Mobile Experience Management By Ari Banerjee Senior Analyst Heavy Reading The mobile industry is one of the most dynamic, competitive and growth-oriented segments of the communications market. The insatiable demands from customers for new services, matched only by the innovative delivery of new applications and devices, require the […]

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