InfoVista Managed Services (IVMS) delivers the power of the InfoVista software as a managed service. Instead of traditional license software purchases, customers can now opt to engage InfoVista as a subscription service with complete software and hardware infrastructure, deployment, configuration, provisioning and ongoing management of the application performed by InfoVista experts.
IVMS offers multiple tiered subscription packages and many flexible service options to suit the needs of its customers. Hardware infrastructure can be located in customer premises or at an InfoVista location. Optional items like High Availability, Disaster Recovery and Managed Back Up can help meet the needs of even the most stringent security and data archival environments. In addition, a defined Service Catalog provides predictable means of adding customization and report development services to harness the flexibility and power of InfoVista capability as required.
IVMS enables customers to:
- Receive assured levels of service on the industry’s leading proactive service assurance products and solutions backed by InfoVista experts
- Lower operating cost and effort associated with managing software license in-house including infrastructure purchase and ongoing maintenance
- Free up internal staff to leverage the power of InfoVista reports, analytics and alarms to proactively assure end user services without having to worry about day to day administration
- Bring new business services to market quicker by expanding or configuring InfoVista to meet changing requirements