5View VoIP enables service providers and enterprise IT organizations to track, monitor, and ensure real-time call quality across a distributed network. By monitoring traffic at the source, 5View operates independent of the VoIP platform and easily provides valuable call quality metrics for a single vendor or multi-vendor deployment. The data provided by 5View VoIP enables the operations team to pinpoint and resolve problems faster, and it helps the engineering and capacity planning teams to ensure the overall end user experience and plan for growth.
As a purpose-built appliance, 5View VoIP scales from the smallest to the largest networks, capturing all relevant call quality metrics across the network. 5View VoIP can be configured to run continuously, tracking each and every call, and it can be turned on and off as needed, capturing detailed troubleshooting metrics. 5View VoIP also incorporates a unique feature -- the creation of a sophisticated IPDR, to efficiently manage and manipulate call quality data.
5View VoIP tracks real-time bidirectional quality for each and every call (or RTP stream), capturing and reporting on data in one minute intervals. Supporting key performance monitoring and troubleshooting activities, 5View VoIP provides complete visibility into the call quality metrics that matter most, including number of packets, number of bytes, call duration, average jitter, maximum jitter, number of packets lost, consecutive lost packets, packets received without sequence, packets rejected, and MOS. In addition, 5View VoIP provides a detailed signaling history for all calls, enabling the operations team to track performance problems or service degradations.
- Support for key VoIP protocols including SIP, H.323, and MGCP
- Complete call reporting – from call setup through tear down in real-time
- Reports on all the key call quality metrics including MOS, jitter, delay, packet loss
- Real visibility into VoIP traffic through RTP distribution and call duration reporting
- Business relevant data organization for both reporting and drill downs
- Easy access to signaling troubleshooting; ability to filter on signaling criteria
- Quickly pinpoint and resolve call quality and signaling-based problems
- Assure consistent VoIP service quality across a distributed infrastructure
- Track VoIP application quality for trending and capacity planning
- Vendor agnostic; provides detailed call quality metrics regardless of the VoIP platform used