eircom Selects InfoVista for Performance Management on Next Generation Network
eircom Business Customers to Benefit from Enhanced Visibility into Network Performance
Paris, France and Herndon, VA (United States), July 10, 2007 – InfoVista S.A. (Euronext IFV - FR0004031649), the leader in service-centric performance management software, today announced that VistaInsight® for Networks is being deployed by eircom, Ireland’s largest telecommunications supplier, for performance management across its next generation core network (NGN). InfoVista will be used predominantly by eircom’s managed services division to provide business customers with enhanced visibility into the performance of IP and Metro Ethernet services running across the core network which covers the whole of Ireland. In addition, the software will also be used by eircom’s network operations team to carry out performance monitoring and troubleshooting internally on the corporate WAN.
“The main driver behind our decision to deploy an end-to-end performance management solution was a desire to become more customer-centric in our approach to network management. Our customers are increasingly demanding access to network performance reporting and in order to retain our competitive edge it is critical that we are able to deliver a performance management solution robust enough to support the most advanced reporting requirements,” says Geoff Shakespeare, chief technology officer eircom. “We believe InfoVista’s web-based reporting tools deliver the best combination of commercial and technical advantage in the market to enable us to provide the highest levels of satisfaction to our customers.”
The InfoVista platform automatically collects and analyzes data from eircom’s next generation network and presents this detailed performance data within a dynamic, online portal environment. This provides eircom with visibility into network activity that was previously impossible to visualize. eircom’s business customers can then access this information to get a better understanding of how the network is performing at any given time.
Customers can subscribe to one of two different types of reports depending on the level of detail they require. The more basic reporting functionality provides customers with real-time information on connectivity, including availability of service, success rate of traffic and dropped packets. For customers requiring a more sophisticated level of reporting, eircom’s advanced reporting option presents more detail on information such as latency and jitter. Customers can also access Netflow-related network statistics.
“Next generation services have the potential to deliver high levels of revenue to operators, particularly if they are able to build a loyal customer base,” says Julien Dahan SVP EMEA Operations. “InfoVista’s unique service-centric approach to performance management raises visibility into network performance and services and will help eircom differentiate the quality of its services from those of its competitors, meet customers’ ever increasing demands for service level assurance, and maximize the return on the investment made in its next generation network.”
Based on the initial success of the InfoVista roll out, eircom plans to extend the InfoVista solution to include integration with its fault management software from EMC SMARTS.
About eircom
eircom is the leading provider of telecommunications services in Ireland. The company has over 1.1 million customers and provides a comprehensive range of advanced voice, data and internet services to the residential, business and enterprise markets. eircom also owns Meteor Mobile, Ireland's third largest mobile phone company. The company which was formerly listed on the Dublin and London stock exchanges, was purchased by Australian firm Babcock & Brown Capital Ltd (ASX:BCM) together with the eircom Employee Share Ownership Trust (ESOT) in August 2006. With over 7,000 employees eircom is one of Ireland's largest employers.
About InfoVista
InfoVista is the Service-Centric Performance Management Software Company that assures the optimal delivery of business-critical IT services. Driven by a uniquely adaptive and real-time technology foundation, InfoVista solutions improve business effectiveness, reduce operating risk, lower cost of operations, increase agility and create competitive advantage. Eighty percent of the world's largest service providers as ranked by Fortune®, as well as leading Global 2000 enterprises, rely on InfoVista to enhance the business value of their technology assets. Representative customers include Bell Canada, Bharti, BNP Paribas, British Telecom, Cable & Wireless, Colt, Defense Information Systems Agency (DISA), Deloitte & Touche, Deutsche Telekom, France Telecom, Natixis, Savvis Corporation, SingTel, T-Mobile, Telefonica, Telstra and Voca. A Software Magazine 500 company, InfoVista stock is traded on the Eurolist by Euronext (FR0004031649). For more information about the company, please visit www.infovista.com.
Cautionary Statement for Purposes of the "Safe Harbor" Provisions of the Private Securities Litigation Reform Act of 1995: Except for historical information contained herein, the matters discussed in this news release are "forward looking statements." These statements involve risks and uncertainties which could cause actual results to differ materially from those in such forward-looking statements; including, without limitation, risks and uncertainties arising from the rapid evolution of our markets, competition, market acceptance of our products, our dependence upon spending by the telecommunications industry and our ability to develop and protect new technologies. For a description of other factors which might affect our actual results, please see the "Risk Factors" section and other disclosures in InfoVista's public filings with the US Securities & Exchange Commission and French Autorité des Marchés Financiers. Readers of this news release are cautioned not to put undue reliance on any forward-looking statement. The Company undertakes no obligation to publicly update any forward-looking statements, whether as a result of new information, future events or otherwise.
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